Versagi Voice

Contact us     Home Page      Ongoing Discussions

Library: Internet Filtering

 

 

Thoughts about that City Hall-Library Internet Filter mess

1. There is no hurry. . . . 2. The issue is not technology. . . 3. The freedom-of-speech debate is off-focus.

But first
Now that the Library Board's vacancies have been filled:

  • Give the Board three months to get up to speed.

  • Then schedule two Joint Meetings of the Library Board and CITCOM. Make the first meeting a get-acquainted Informational Exchange, a workshop where anything may be discussed but no decisions are made.

  • The second meeting can be a Special Meeting which takes up two or three specific matters -- Internet filtering being one of them -- and where decisions are made.

Back to the filtering debate
1. The manufactured sense of urgency is false.
There is no epidemic of problems which demands an immediate response.

2. The issue is not technology.
Even advocates of filtering acknowledge that the best of filters let some objectionable material through and block some legitimate and informative websites. Those libraries which choose to use filters on adult computers are willing to live with the pluses and minuses of current technology. Screens eliminate the likelihood of passersby being offended by what a computer user is watching.

3. The freedom-of-speech argument is interesting but is too legalistically equivocal to be helpful. Local option should rule, whichever appropriate methods are used to determine citizens' preferences.

Speaking of local option, we learn that 76% of 46 named area libraries do not filter adult computers. We learn further that claims that all Federal facilities, including the Smithsonian, filter adult computers are untrue.

So, in Royal Oak . . .

. . . if it's not urgent, and
. . . if it's not technology, and
. . . if it's not a freedom-of-speech issue

. . . what is it?

It's a turf war between the Library and City Hall.
It's institutional animosity exacerbated locally by a bit of personal animosity. Thus, everything becomes a bone of contention:

  • The Library's right to hire a fulltime librarian. The Library has its own funds to make the hire.

  • Filling Board vacancies.

  • How city costs are allocated to the Library. As one example, the Library is charged for Information Services, although it has its own Information Officer.

  • Mutual resentment over the Library's decision not to participate in validation, after the Farmers Market parking lot is metered.

  • And, of course, the debate over Internet filters.

Before you choose sides, Readers, keep in mind that individuals in both camps feel aggrieved and slighted and justified in their postures.

So, what's the solution? A divorce.

VersagiVoice early-on contended that once the Library won its own millage, it should have converted to elected trustees, like School Board trustees, not city appointees.

Taking that argument further: Whatever the outcome about Internet filters, the Library Board should begin to explore the feasibility, the pluses and minuses, of establishing an independent multi-city, self-funded District Library. -- 23 Apr 08

Internet Filtering on Library Computers
an overview

Introduction
The disagreement is about the use or not of Internet filters on Library computers used by adults. Royal Oak Library, as do apparently all other public libraries, routinely installs and maintains filters on computers reserved for individuals younger than 18. Our local debate is part of a nationwide controversy that has been going on for close to 10 years.

At both the national and local level, the arguments are often more emotional than dispassionate. In Royal Oak, there is an additional emotive tone caused by decades-long institutional animosity between the City Commission & Administration and the Library Board of Trustees.

The Royal Oak Situation
The arrest in early February of a man accused of looking at child pornography on one of the Library's adult computers caused a stir and a demand that the Library "do something" by at least one city commissioner. Responding to a request from CITCOM -- which has no official authority over the Library Board -- the Library Board met, reaffirmed its present policy, and wrote a letter to CITCOM. The letter, to which about 25 pages of documentation were attached, ended, "The Library Board welcomes a serious discussion of these issues with the City Commission."

At the next CITCOM meeting, commissioners expressed unhappiness with that reply, describing it in terms which made it clear that they considered the reply dismissive of their concerns. The commissioners and the Library Director and President stressed the need to reduce the emotional tone, but they were only partially successful, as they several times apologized to each other for giving unintentional offense. The institutional animosity, however, was obvious -- at least to those who have followed the City-Library relationship through several commissions and library boards and two previous directors.

The commissioners were dismissive on their part, seeming unable to take seriously or to acknowledge any validity to counterarguments offered by the Library -- whether about intangibles like free speech vs. censorship or tangibles like the pluses and minuses of privacy screens or filtering software. It seemed not to matter that the Royal Oak Library puts children on a separate floor, where they have access to filtered computers. The commissioners reacted not at all to the argument that the Royal Oak Library is bound by, and is in compliance with, pertinent Michigan legislation which specifies that if a library makes available one or more filtered computers it must also make available "1 or more terminals that are not restricted from receiving any material."

A second level of emotionality emerged, one that pops up anytime filtering is discussed anywhere in the country. We had commissioners worrying aloud about disreputable men skulking in corners and grabbing young girls to rape. . . . We heard words like "anal sex" . . . We were warned that the early February arrest  "is not an isolated incident" . . . that it should be possible for a library employee to monitor what is up on the screens in the adult computer area . . . that computer-savvy individuals can work around any any filter . . . that there is almost no protection against email attachments (Some patrons use free email services available through the library computers.) . . . that some way must be found to control individually owned laptops which are used in the library . . .  We heard horror stories about attracting children to libraries where they are put at risk. . . . We were told it's tough if filters block useful information about, say breast cancer, because people can find books on the subject (of course, there are those who would ban such books, too).

The commissioners gave the impression that the public is overwhelmingly in favor of filtering, "10-to-1" one commissioner said, probably overstating the count to make his point. "We need to find out what the public wants," suggested another. To which the Library replied, in effect, "We have for a long time been pretty good at learning what our patrons want, and we'll certainly cooperate in any new study." They suggested, too, that angry people are more likely to be first-responders in situations like this. Here -- given the Public Comment presentation by an outsider from Midland, it would be helpful  to know how many of the complaints came from Royal Oak voters. A similar question might be asked about the anonymous formulaic sound-offs beginning to appear in the press.

CITCOM passed a resolution directing the mayor to work with the Library Board to revisit Library policy, which the Library spokespersons said they do all the time anyway. The resolution also seems to mandate that the Library will prevent the use of computers "to access porn material," which poses the intellectual and legal arguments that are the subject of national debate.

Institutional Animosity
Animosity is considered "institutional" when the same basic attitudes remain year after year even though individuals come and go. The mutual cordial disdain between Sales and Editorial in publishing houses is an excellent example. The adversarial postures of Labor and Management during collective bargaining is another. Concerning Royal Oak's City Hall and Library corporate cultures:

One source of mutual irritation is caused by the City's refusal to permit the Library to hire a fulltime Librarian, despite the fact that the Library is independently funded and has the funds to fill the position. The City maintains that ongoing collective bargaining would be adversely affected by such a hire, so the Library is faced with the inefficiencies which result from having to hire a series of part-time librarians, who leave as soon as they find a fulltime position.

Go back a few years to when the library was closed for renovation. For whatever reasons, the city's Department of Public Services seemed to forget that the Library was/is the "owner" of the facility. So, the then-Director was left out of the work-a-day decision-making meetings, when some of those decisions affected the library long-term. Whoever was performing the task of Construction Manager on the renovation had to be reminded that the Library should be included in every progress discussion and should receive a copy of every piece of written communication that affected the project.

The National Picture re Filtering
At the extremes are those who see the argument over filtering the Internet as one of free speech vs. censorship, of constitutionally protected rights vs. the right to yell "Fire!" in a crowded theater.

One aspect of the debate challenges the "abuse" of public spaces like libraries, which are taxpayer-funded. To which, others reply that they, too, are taxpayers.

Then there is the physical argument about how effective or counter-effective the various filter software programs are. And the difficulty, "impossibility," of keeping up with the ever-growing and ever-changing content of the Internet.

And the cast of players reflects the opposing viewpoints. In one corner, the American Library Association and the National Coalition Against Censorship. In the other corner, the American Family Association (whose Michigan leader spoke during Public Comment at Royal Oak's commission meeting) and Safe Libraries (whose founder's pro-filter article appeared in The Daily Tribune a day or two before the CITCOM meeting). Intensely interested in the debate is the growing number of filtering software manufacturers, like CyberPatrol and FilterGate, and WebSense.

The free speech vs. censorship dialogue gets quickly clouded because some debaters can't or won't separate the generally accepted need to protect children from the desire to filter adult access to the Internet. Even here, there are extremes, with claims that denying children access to some language and images is "age discrimination."

The suggestion is made that a library employee should observe the screens being viewed by adults to monitor text and images which might be seen by a underage person walking by. The counterargument is that such monitoring is an illegal invasion of privacy. The AFA speaker in Royal Oak alluded to library employees being sexually harassed by being exposed to a steady diet of inappropriate screens -- apparently because policy at one Minnesota library was for the workers actively to monitor what was being shown on computer screens.

Those opposed to filtering adult computers add that the filters are lousy anyway, blocking perfectly appropriate sites, like the Declaration of Independence and the novel Moby Dick. Those who support filtering contend that even imperfect filtering, any percent of success, is better than none. But who decides what is objectionable: an image showing a nude couple having sex or one showing an aborted fetus? Anti-white or anti-black text? Pro-Labor or pro-management bias?

The Cast of Players
As in all less-than-simple debates, those not directly involved sometimes take their lead from others. Often, those others can be an organization -- political, civic, professional, social, whatever. Visiting the websites of those listed here can help the "undecided."

American Family Association of Michigan
www.afamichigan.org

Veteran city hall observers recognized the gentleman who supported Internet filtering during Public Comment as AFA spokesman Gary Glenn. Glenn was a local presence in year 2000, when Royal Oak was debating the Human Rights Ordinance. I have been communicating with the AFA leader, who suggests seeking a charter amendment to override the Library Board.

The day I visited the AFA-Michigan website, it carried an "Action Alert" urging Royal Oakers to lobby to block Internet child pornography to "protect children and adults." The page provided email addresses for the mayor and city commissioners.

Click-buttons on the site include Abortion, Eminent Domain, Homosexual Agenda, Public Health, Marriage, and Pornography.

American Library Association
www.ala.org

The American Library Association is a strong advocate of intellectual freedom and as a matter of principle is opposed to attempts to mandate Internet filtering. Its website contains several resolutions and statements of policy concerning filtering. One ALA document contains such language as: "Adults' reading cannot  be reduced to the level of what is fit for children, and the public library, therefore, cannot  restrict them to Internet-access computers with filtering software. . . . Young adults and children also have First Amendment rights, although such rights are variable. . . . Only unfiltered Internet access accommodates both parental guidance and sensitive recognition of the First Amendment rights of young people."

Advocates of filtering consider the ALA their chief enemy, some claiming that the organization contends that treating children differently is illegal age discrimination.

National Coalition Against Censorship
www.ncas.org

NCAC's name says it all. Its home page lists Religion, Sex, Violence, and Politics as categories for comment. A 44-page printout summarizes the performance of 19 different filtering software program, concentrating on acceptable material which the programs blocked. Some of their findings are mentioned elsewhere on this page.

Royal Oak Public Library
www.ropl.org

This website deals with general library news and programs. A quick search on 08 March 2008 found nothing about the current Internet filtering hassle. The library's policy was presented to CITCOM, along with supporting material and a link to its handout appears in the agenda for the commission's 05 March meeting.

Safe Libraries
www.safelibraries.org

This seems to be a 1-man operation based in New Jersey. Its founder, Dan Kleinman, wrote the piece which appeared in The Daily Tribune a day or two before the 05 March CITCOM meeting. I reached out to Kleinman and learned that he wasn't aware that his article had been published. The column, he acknowledged, is boilerplate. He simply changes the city's name and sends the same message to whichever city his Google-surfing brings up..

Kleinman was emotional and intense as he preached against the American Library Association. He follows up, though, and alerted Commissioner Terry Drinkwine about a couple of blogs in which the commissioner was criticized for raising the filtering issue in Royal Oak. As do others involved in this debate, Safe Libraries cites legal cases which are interpreted differently by the two sides.

A further look into Kleinman's mindset is obtained by viewing www.Plan2Succeed.org, although he tells me that his site is old and hasn't been updated for "a couple of years."

San Jose Public Library
www.sjlibrary.org

This Santa Clara County library published a report, 04 February 2008, titled "Internet Filtering Software Tests." Answering those who object that earlier tests of such software are outdated, San Jose says, "Our research showed that today's filtering market is not much different than in 2004 . . . There are no existent filters that will filter out only obscene and harmful images."

Filter Software Providers are often referred to by brand name, rather than by organization. They seem to come and go, but here are some which show up during a literature search.

CyberPatrol ...FilterGate ... ClickSafe ... WebSense ... Safe Surf ... X-Stop ... We-Blocker ... Smart Filter ... I-Gear ... BESS ... Family Click ... CYBERsitter

How effective are filters?
Stay aware of your own mindset as you read the following examples. And recognize the extremes: 1) Any filtering, even to "protect" children, is an unconstitutional denial of free speech. 2) In a taxpayer-funded facility like a public library, all Internet-access must be filtered, even though there are separate computers for adults, because a youngster might see objectionable material just passing by a computer screen. 3) In a taxpayer-funded facility, even adults have no right to view material I consider offensive.

The first two of those positions might be considered intellectually principled on their face, but it would be irresponsible to ignore how important is the emotional component in all this. Thus, much is made of an EEOC case involving library workers who considered themselves sexually harassed because they were exposed to objectionable material on adult computer screens. And the rare case of a homeless man raping a child after using a free adult computer in the library is emotionally extrapolated into an epidemic of Internet-caused crime.

[This helpful guidance is from a Internet policy statement at a federal military facility]

d. Filters. Information technology resources may be utilized to prevent users from accessing inappropriate external web pages.

About the tangible matter of how effective Internet filters really are, the extremes are 1) They continue to block perfectly innocent material and fail to block objectionable websites and pages. 2) The frequency and quantity of improperly blocked information do not justify leaving public computers unfiltered.

Blocking can be done by URL (website address) or by keyword. Filters can be programmed to block for perceived political bias. Sometimes, only one or more specific pages within a website are blocked. There are over a billion websites, many of them changed daily. Filters can under-block, as well as over-block.

Whatever your preference, here - from diverse sources -- is food for thought.

2008 filter software is not much different than in 2004.

It is possible that some inappropriate material may still be accessed on [filtered] computers, and appropriate material may be inaccessible.

Image filtering continues to have a low rate of accuracy.

One test in Denver Airport found fewer than 2% complaints about blocking, out of more than 1 million searches.

[Blocked by several filtering software programs]: Traditional Values Coalition ... [part of] City of Hiroshima website ... Jefferson Bible ... Contraception methods ... Hillary for President ... Casa Alianza ... [Several Gay/Lesbian/Transsexual websites] ... Amnesty International Israel ... Peacefire ... Lesbian.org ... The Politics of Nazi Symbols ... [2 pages of] National Organization for Women ... [Several sites which oppose filtering] ...

Some blocks are removed after complaints.

The Legal Dimension
Both sides cite case law which they deem supports their preference. Actually,  two or three citations, including a Supreme Court decision, are interpreted in their favor by both sides.

Readers who want to peruse the legal arguments will find the citations easily as they scan the pertinent literature and websites.

VersagiVoice concludes
Even if my home town weren't having this Internet filtering battle, I would conclude from all this that the policies currently in place at the Royal Oak Library . . .

. . . Reasonably meet the valid concerns of those who want to protect young people.

. . . Reasonably serve responsible adults.

. . . Provide proper security for library patrons and quick response when objectionable behavior of any type occurs.

I do not agree that rare incidents should be extrapolated into justification for extensive modification of policies and practices which have proved successful over several years. -- 12 March 2008

Resolution Opposing Censorship
of Internet-Accessible Information
for Adult Patrons of the Royal Oak Public Library

Submitted for Consideration of the Royal Oak Area Democratic Club
at its Meeting on April 5, 2008

WHEREAS, the Royal Oak City Commission is considering adoption of an ordinance that would require computers reserved for adult use in the Royal Oak Public Library to be restricted from receiving material not first passed through filtering software; and

WHEREAS, such filtering software prevents access to vast amounts of valuable information available on the Internet, while still allowing ready access to sexually explicit images, because the technology does not exist and is unlikely to exist in the foreseeable future to appropriately filter out material that is obscene, or sexually explicit images; and

WHEREAS, the Royal Oak Public Library Board of Trustees nearly a decade ago adopted policies prohibiting the viewing of sexually explicit images in the Library, and those policies and their enforcement procedures continue to work effectively;

THEREFORE BE IT RESOLVED, that the Royal Oak Area Democratic Club supports our Nation’s cherished freedoms and long-standing opposition to government-ordered censorship, and urges members of the Royal Oak City Commission to oppose any ordinance requiring adults to use filtering software while in the Royal Oak Public Library.

More Library problems: International Edition
At the Bibliothĕque Nationale, in Paris, readers must reserve seats in advance to go on the Internet, because the computers are so busy.

The British Library's main reading room, housed in the British Museum, is receiving complaints from writers and researchers who find the study area crowded with noisy teenagers texting each other across the room and listening to loud music on their electronic gadgets. Their idea of research: "I've got to write about Islam, Can I have your notes?" And they don't use books. Instead, they check things on the web. On their part, the youngsters complain that old geezers pick a dozen books, flip through one, then sleep at the desk for several hours. The British Library has issued 127,000 reading passes and has 1,480 studying seats.

Although both Britain and France are having the same debates as the United States about Internet filters -- in schools, not so much in libraries -- I have been unable to determine whether either of the institutions named above filters its adult computers. Of about 20 countries which by decree filter Internet access on all computers, the majority do so to block politically objectionable websites. -- May 2008

In Ohio
Strong feelings about Library computers

"If you need privacy, you should get your own computer," says Lakewood, Ohio, Librarian Director Kenneth Warren. He has his staff walk around every 15 minutes to guard against the improper use of the Internet on his 60 public access computers. He wants to make sure that users are not looking at pornography or engaging in illegal gambling or visiting other objectionable websites.

Going further, Warren is considering installing monitoring-software such as is used my many employers. The software would allow staff to see what is on-screen at the computers. "If the site being viewed is objectionable," the Cleveland Plain Dealer reports, "a snapshot is taken of it."

Asked about this, American Library Association Deputy Director Deborah Caldwell-Stone counters that monitoring, either by technology or by "a tap on the shoulder" is likely to make someone researching breast cancer uncomfortable. She reports that feedback from libraries around the country reveals a very small percentage of patrons misuse computers. Her philosophy: "Make the rules for the good people" and let everyone know what the rules are.

Broadening the survey beyond this Cleveland suburb, Cuyahoga County Public Library, with 1,000 public access computers in 28 branches, doesn't see  the need to do more than "have staff up and about," according to Deputy Director Tracy Strobel. Cleveland Public Library takes a similar approach and would not consider using any monitoring software. "I would be concerned with privacy," says Deputy Director Holly Carroll. Back to Lakewood Librarian Warren: He feels so strongly that users of public computer have no right to privacy that he resigned from membership in the American Library Association when it recommended installing privacy screens on computers.

The reason for the Plain Dealer report? The Lakewood Library turned over to police a patron found viewing child pornography.

Not one of these librarians, not one of their respective governmental agencies suggests Internet filtering as an option.

§ We freedom-lovers lost the battle to keep CITCOM from mandating Internet filters at our Library. But we can take solace in learning that Iran has ordered Internet Service Providers (ISPs) to block more than 5 million sites which inflict "social, political, and moral damage" with dissent or pornography or anti-Islamic material. On a roll, the Iranian government charges the European Union with seeking to develop "anti-Iranian cyberspace." -- Nov 2008

Australia seeks to block 10,000 websites
Beginning with a small "live pilot," the Australian Communications and Media Authority is testing Internet filtering technology  which is intended to block "unwanted content," a too-fuzzy concept for civil liberties groups. One filtering technology slows Internet access by as much as 87 percent, according to the news report.

Australians fight Internet Filters
Australians are objecting to their government's intention to filter websites with regulation among the strictest in democratic countries. Hundreds protested in organized  demonstrations in several state capitals. The list of an expected 1,300 prohibited websites has not been made public, and cries of "censorship" are being heard from operators of Facebook groups, for example.

Especially troublesome for some is that the government has expressed an interest in controlling peer-to-peer exchanges, too, because much of the objectionable material is distributed there, not on public websites.

 

 

Overview

Introduction

The Royal Oak Situation

The National Picture

Institutional Animosity

The cast of players

How effective are Internet Filters?

The Legal Dimension

VersagiVoice concludes

Other Library News

Library Director comments re VersagiVoice's report about the future of libraries.

Democratic Club takes a stand

Readers Say

email to "Royal Oak Governmental Leaders"

More Library Problems: International Edition

The Ohio Experience